We make every effort to wrap your newest art acquisition so that it arrives at your home or office in perfect condition. Over the years, we have used a number of different carriers but have found that FedEx is the most reliable agent and has become our carrier of choice. Your shipping cost includes the finest packaging available to keep your art safe in transit. We also offer at no cost to you, insurance of your fine art shipment. Your limited edition canvas print is guaranteed by O’Malley-Keyes – Fine Art. Please contact us immediately after you receive your shipment if your print has been damaged in transit, to receive a return authorization. We will send you a new print upon the receipt of your damaged print.
Gallery Wrap Vs. Museum Canvas Stretching
Gallery Wrap: Many people are confused between a gallery wrap and a stretched canvas. Gallery-wrap is a modern style of displaying paintings or canvas prints stretched over thick wooden bars. It is a stretched canvas that doesn’t have any visible staples or nails holding the fabric to the wooden stretcher bars so the painting or canvas print can be hung unframed. Gallery-wrap is a very popular way to display art; the canvas is prepared with enough extra canvas that will allow the wrap so there will be no loss in the visible painting.
Museum Wrap Canvas: In order to have your fine art print framed it first has to be stretched across stretcher bars. The stretcher bars are thinner allowing the staples to show on the sides of the wood. Unlike the gallery wrap, a Museum Wrap canvas is not a finished look ready to hang on the wall. A Museum Wrap fine art print on canvas will need to be framed.
Open Edition Vs. Limited Edition
Open Edition Prints
An open edition print has no limit on its run. For this reason, an open edition fine art print costs less. There is absolutely nothing wrong with an open edition print and it is created with the same care as our limited edition prints but does not include the artist’s signature and edition number on the print or a letter of authenticity. We have chosen Fine Art America as our source for open edition prints.
Limited Edition Prints
A limited edition print is so named because printing is of a specific limited number of prints. Our printer of choice is Madison Editions, who is widely considered the premier printer/publisher of fine art reproductions. Known for their artistry and understanding of an artist’s palette, Madison Editions creates highly collectable and beautifully rendered limited edition fine art reproductions of heirloom quality. Each limited edition comes with a letter of authenticity and is signed and numbered by the artist. Please contact us at email@example.com for your limited edition or special sizing order.
Our Return Policy:
Each order is custom made just for you. We do not house any limited edition fine art print inventory. However, we want you to be delighted and would never expect you to pay for a defective product or one damaged in shipment. Please contact us if you run into any problems with your limited edition print order and we’ll do everything we can to make it right. If you are dissatisfied with your original oil painting we will *refund your payment. Please contact firstname.lastname@example.org within 48 hours of receiving your oil painting for a return authorization number.
(*) Shipment back to O’Malley-Keyes and a 15% restocking fee will apply to all returned original oil paintings.
Delivery Time and Processing:
Your order will generally ship within 1 week with few exceptions. If there is a delay for any reason we will e-mail you, or call you. If you have a special request for expedited delivery please contact us directly at email@example.com We will do everything possible to accommodate special delivery times. Please allow at least 2 months for the completion of commissioned paintings. A 50% deposit of the total cost of commissioned paintings is due before the commissioned painting is started.
Any questions or concerns? Please contact us at firstname.lastname@example.org and we will return your e-mail as quickly as possible, typically within 24 hours. If your question or concern is urgent please call 774.521.8731
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